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Refunds are available from the date a written request is received and are subject to an administration fee.

Please note: No refunds will be issued within five business days of the start of camps, unless a doctor’s note is provided.

At least one of our on site staff members are certified in Standard First Aid & CPR-C, and all have satisfactory vulnerable sector screening.

•  We strive to encourage and create an environment of trust, safety, and fun for all participants.
• We will not accept disrespectful or aggressive behaviour. 

Unacceptable behaviors involving employees and/or
customers include but are not limited to the following:

• Physical violence, assault and fighting.
• Unwelcome physical contact.
• Possession of a weapon.
• Intimidation, threat of violence, verbal, written or by social media.
• Verbal abuse including shouting, profanity or aggressive tone or language.
• Failure to follow directions of City employees.
• Using language that demeans, humiliates or expresses hate or incites
harassment towards an individual(s).
• Unsafe activity.

• Ages 5–12: 1 staff to 12 campers

• We do not offer 1:1 assitance for special needs however we encourage you to  reach out to see how we can help. 
• It is important to note that support is not guaranteed and is subject to availability and/or extra fees (for additional staffing requirements).